Shipping Policy
- Once your order is confirmed, expect it to be delivered to your doorstep within 2-5 business days.
- If you live in Greater Cairo, you will receive your order within 48 hours. Other than that, it will take up to 5 business days!
- In the unlikely case that you have not received your order within the stated 5 business days, don’t hesitate to send us a message on our social media platforms or email us at support@nutbotanicals.com.
Return and Exchange Policy
Returns:
- We are happy to accept returns for unwanted items, provided they are returned within 14 days of receiving the order, sealed, unused, and in perfect condition.
- Items sold with a promo code are eligible for return within 3 days of receiving the order. Sale items are final and are not eligible for return or exchange.
- Please note that items that do not conform to the above guidelines are not returnable.
- In the unlikely event that you have been sent incorrect or faulty items, send us a message on our social media platforms, or email us at support@nutbotanicals.com stating your order number and we will assist you.
Exchanges:
- If you would like to exchange an item for another within 14 days of purchase, please send us a message on our social media platforms, or email us at support@nutbotanicals.com.
- Items sold with a promo codes are eligible for exchange within 3 days of receiving the order.
- Sale items are final and are not eligible for return or exchange.
- Sale items that are purchased with an extra promo code are not eligible for return or exchange.
- Items eligible for exchange should be sealed, unused, and in perfect condition.